NER CONVENTION REFUND POLICY
Upon cancellation by an attendee, the appropriate refund will be issued in like payment. Please see specific refund criteria below. Allow up to 6 weeks processing time. Refunds applied for after the end of the regular registration period will not be processed until 6 weeks after the end of the convention. Please note that payment made by credit card will be refunded to your credit card. Separate policies have been established for registration fees, tours, events, merchandise, etc. Please read each section carefully for cancellation/refund criteria.
Cancellation of Extra Fare Event, Store Merchandise, Extra Fare Clinic or Tour
In the case of a cancellation by the convention, if an extra fare event, store merchandise, extra fare clinic or tour is canceled prior to the start of the convention; a notice will be sent to the attendee informing them of the cancellation. A full refund will be processed after 30 days of the notice if no other selection is made by the attendee.
Last minute cancellations by the convention may be exchanged for other available events, tours, etc. Refunds will not beprocessed until after the convention. Please allow up to 6 weeks processing time.
Cancellation requests should be received in writing either by standard mail (Gerald
Covino, Convention Registrar, PO Box 672, Hollis, NH 03049-
Tour/Event Refunds for Cancelled Registrations
In case the attendee cancels a tour or non-
Extra Fare Food Events Refunds for Cancelled Registrations
In case the attendee cancels any food event associated with their registration
Extra Fare Clinic Refunds for Cancelled Registrations
In case the attendee cancels any extra fare clinic associated with their registration
The convention offers no guarantee on the condition of any merchandise sold at the convention either by a vendor, won in a raffle, auction, or sold on a White Elephant table. Buyers are purchasing all items at their own risk. No refunds will be provided by the convention under any circumstances.
Any other requests for refunds not covered above or any requests for exception must be submitted in writing to the NER Convention Chairman for presentation to the NER Board of Directors. Please allow up to 120 days for processing.
Refunds will be subjected to an administrative fee determined by the NER Board of Directors.